Senior Product Designer - Onboarding & Activation Ebury helps ambitious businesses unlock general growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

Senior Product

Designer - Onboarding & Activation Product Design Ebury Valencia Office - Hybrid: 4 days in the office, 1 day working from home per week We're looking for an experienced Product Designer to help shape the future of Ebury's onboarding and activation experiences. You'll work on some of the most complex and important parts of our product - helping businesses successfully onboard, verify their identity and access Ebury's financial services while balancing customer needs, regulatory requirements, risk controls and operational efficiency. In this role, you'll own end-to-end design across onboarding and activation journeys - spanning customer-facing experiences and internal operational workflows.

You'll partner closely with Product, Engineering, Data, Operations, Compliance and Risk teams to define problems, simplify complexity and deliver experiences that help customers successfully start and grow with Ebury. This role may be hired at Product Designer II (Level 3) or Senior Product Designer (Level 4), depending on the level of autonomy, product judgement and scope demonstrated through the interview process.

What you'll do Own end-to-end design for onboarding and activation journeys, from discovery and problem definition through detailed design, implementation and launch. Design experiences across customer-facing onboarding flows and internal operational workflows, balancing user needs, business goals, compliance requirements and operational realities. Simplify complex, multi-step processes such as identity verification, KYB/KYC requirements, document collection, review processes and account activation.

Work closely with Product, Engineering, Data, Operations, Compliance and Risk teams to identify high-impact problems, align priorities and deliver meaningful improvements.



Design responsive experiences across web and mobile, ensuring onboarding journeys feel clear, consistent and intuitive across devices and platforms. Create elegant, intuitive solutions with strong interaction design and visual craft, paying close attention to states, edge cases, error handling and moments of uncertainty.

Prototype, test and iterate quickly using research, data and feedback to validate ideas and improve customer outcomes. Use modern tools such as Claude, Codex, Figma Make or other AI-assisted workflows to accelerate exploration, prototype solutions, test assumptions and improve your workflow. Explore new ways of working that help move from ambiguity to tangible solutions faster, while maintaining a high bar for quality and customer experience.

Contribute to and extend our design system, improving reusable patterns and components that help teams ship consistent experiences faster. Partner closely with Engineering through implementation to ensure quality, accessibility and polish at launch. Contribute to design culture through critiques, workshops and reviews - raising the bar through craft, collaboration and thoughtful problem solving.

What you'll need Relevant professional experience within UX or Product Design, with scope and expectations assessed according to Level 3 or Level 4.

Experience designing complex digital experiences, ideally within fintech, financial services, SaaS, healthcare, legal technology or other regulated environments.

Experience designing onboarding, identity verification, KYB/KYC, compliance, risk or workflow-heavy products is highly desirable. Strong understanding of how to balance user experience with business requirements, regulatory constraints and operational needs.





Experience designing responsive and adaptive experiences across web and mobile, with an understanding of platform conventions and constraints. Strong interaction design skills, including information architecture, flows, states, edge cases and system thinking. Strong product thinking, with the ability to identify opportunities, make deliberate trade-offs and use data and research to inform decisions.

Comfort working beyond traditional design boundaries - using prototypes, AI-assisted tools, code, data or other methods when they help you better understand or solve a problem. Proven collaboration skills across Design, Product, Engineering and cross-functional teams. Ability to balance and prioritise multiple projects in a fast-paced environment.

Competitive Starting

Salary with an annual discretionary bonus that truly rewards your performance from day one. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.

Dynamic & Supportive Culture: Access competitive benefits tailored to your location, which typically include health care and social benefits.

Central London Office: About us Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow.

We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation.

Important Security

Notice for Job Applicants Ebury only accepts applications via official Ebury channels.

📌 Senior Product Experience Designer (Valencia)
🏢 Ebury
📍 Valencia