Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. As the Senior Product Manager for Italy Market Expansion at Clio, you will lead the vision, strategy, and roadmap execution of solutions that help Clio successfully expand into the Italian market.

You will own the end to end product portfolio and customer experience for Italy, balancing global scale with local nuance. Our market opportunity is rare in its scale and powered by a strong business model, first-rate investors and advisors, and a global product management team (if we do say so ourselves). Speaking of Product at Clio, we have worked hard to develop an excellent product management culture with empowered PMs who carry real influence across the organization.

As a Senior Product Manager, and in conjunction with your Development and Design counterparts (your triad), you will drive successful outputs and outcomes across Clio's portfolio in Italy. You own Clio's product portfolio and customer experience in Italy end to end, from first touch through onboarding, daily practice management, billing, and support. You are accountable for the quality of Clio's customer experience in Italy as a whole, rather than for a single feature area.

Working from the overarching strategy set by your Senior Director, Product Management, you will develop a roadmap in conjunction with your peers that moves our business forward, and evangelize it throughout the company. Drive product readiness for the Italian market, including localization, multi-lingual support, regulatory requirements, and market-specific workflows.

Local Legal Market Understanding: You understand how lawyers in Italy actually work: how Italian civil law shapes a firm's structure, how matters progress through the local courts,



how the profession sets and regulates fees, what the Consiglio Nazionale Forense and the local Ordini require of a practitioner, and where local practice diverges from common law practice. You track the regulatory surface that touches our product, including Italian electronic invoicing through SdI, split payment VAT, and Consiglio Nazionale Forense professional rules, and you translate it into requirements our central teams can build against. You build and maintain direct relationships with practitioners, bar associations, and local partners, and you serve as the company's source of truth on what the Italian legal profession needs.

You can read and reason about how we built our platform: where our data models carry a country assumption, how the model represents currency, tax, payments, and locale, and what a change to one of those costs downstream. You can tell a problem that needs a local configuration from a problem that needs a platform capability, and you argue for the platform capability when it is the right answer. You use AI for customer research synthesis, competitive and regulatory analysis, requirements drafting, data querying, and prototyping, and you can show how it changed your throughput.

You are comfortable writing prompts, chaining tools, and standing up a lightweight agent or script to remove repetitive work from your week. You know which AI output needs verification against a primary source, particularly on regulatory and legal questions, and you verify it. Partner closely with cross‐functional leaders across Product, Engineering, Design,



Marketing, Sales, Customer Success, Legal, and Operations to support the Italian market launch and growth.

Fluency in Italian and in English. Clio operates in English, so English fluency is a requirement of the role rather than a preference. ~Working knowledge of the Italian legal market, including Italian civil law, how local firms operate, and the regulatory requirements that apply to them ~ Demonstrated expertise in localization and multi‐lingual product development.

Experience building or managing multilingual applications or internationalization projects, and expanding products to other countries and languages ~ Technical fluency sufficient to reason about system design, data models, and platform tradeoffs with engineering ~ Exceptional attention to detail, so that no requirement or specification slips through the product development cycle ~ Outstanding organizational skills, capable of managing multiple priorities simultaneously without compromising quality or timelines ~ Experience using data to inform decisions without succumbing to analysis paralysis ~ Have prior experience in legal tech, or a strong understanding of the legal services market, including familiarity with legal practice management software and the needs of legal professionals Have worked directly with Consiglio Nazionale Forense and the local Ordini or comparable professional bodies Successfully launched products in integral markets Demonstrable experience self‐serving answers, insights, and data from a variety of data analytics tools Competitive, equitable salary with top‐tier health benefits and dental coverage Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.

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