From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company! We're currently looking for a SERVICE PARTS ENGINEERING TEAM LEADER (H/M) to join our EMEA team to be responsible for leading the technical engineering function for the EMEA Spare Parts business. This role ensures the integrity, accuracy, and continuous evolution of spare parts master data, engineering documentation, catalogue structures, repair solutions, and obsolescence management processes Lead the EMEA Service Parts Engineering team responsible for technical support, data governance, and parts lifecycle management.

Work closely with global engineering team, Field team to maintain Otis Spare Parts Leaflet, Ensure engineering changes are effectively translated into service parts requirements and downstream systems. Explore the solution of Non-Otis Spare Parts Leaflet creation Own governance, accuracy, and maintenance of service parts master data across all EMEA operations. Establish and control processes for new part number creation, modification,



and retirement.

Collaborate with global engineering teams and supply chains to establish long-term parts availability strategies. Monitor product lifecycle changes and proactively manage service parts impacts. Lead implementation of engineering-related transformation initiatives supporting the Spare Parts Centre strategy Degree in Engineering . ~ Proficient in both writing and oral English.

Knowledge and insight in service operations, elevator components. Strong change management skills, dynamically operating in a fast moving environment. Ability to look ahead, and anticipate/assess the system-wide impact & consequence of specific adjustments to the manufacturing/operations network. ~ Skilled at leading strategy & innovation with a forward-looking proactive orientation.

Strong team developer, with excellent collaboration skills. The chance to work for an industry leading company and a general brand. Permanet contract On-site and/or remote working mode

📌 SERVICE PARTS ENGINEERING TEAM LEADER (Madrid)
🏢 Otis Elevator
📍 Madrid