Overview

As a Customer Solution Manager Associate, you build lasting customer relationships by understanding client needs and tailoring Avature solutions. You collaborate with account managers to align on requirements and add value through customized configurations. You manage assignments, move configurations from test to production, and produce relevant reports while conducting QA.

You operate in Málaga or Valencia, using AI tools to stay ahead and communicating effectively in English and German to support enterprise customers.

Compensaciones / Incentivos flexible remote work one day per week in-office office locations in Madrid, Barcelona, Málaga flexible hours

Sanitas health coverage

23 vacation days

Responsabilidades Meet with account managers to understand scope and timelines





Coordinate and manage team assignments from case creation to resolution

Configure customized Avature solutions, including production deployment from test environments

Analyze and create relevant reports to support customer needs

Run QA tests to ensure configurations function as intended

Requisitos principales Fluent in English and German

Strong analytical capabilities

Exceptional communication skills

Passion for technology

Comfortable using AI tools in day-to-day work communication analytical thinking cross-functional collaboration configuration management

QA testing reporting and analytics

📌 Technical Implementation Associate, Proficient in English and German (Pamplona)
🏢 Avature
📍 Pamplona