Concentrix in Barcelona (on-site) is seeking a Working Team Leader for our EU Customer Experience team. You will lead a group of agents, drive service excellence, and coordinate with cross-functional teams to deliver high-quality support.You will manage performance, coach new hires, and ensure SLA adherence while fostering a collaborative, enthusiastic environment. Fluency in English and Spanish and prior team leadership in customer service are essential.#J-18808-Ljbffr
📌 Barcelona On-Site Customer Experience Team Leader (Bellprat)
🏢 Concentrix
📍 Bellprat
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