Описание Datavant is a healthcare data collaboration platform that provides secure, accessible, and actionable data solutions for providers, health plans, researchers, and life sciences companies.

Its Provider

Console connects provider-facing products and supports onboarding, request management, billing, forms, certification, and notifications. Define and maintain the overall experience architecture of Provider Console Design provider journeys spanning multiple products Build and maintain a shared component library and pattern documentation in coordination with the broader design system Lead the design effort to reduce provider reliance on support Map current provider calls and emails and design friction out of those experiences Design transparent, real-time request status experiences Design proactive notification and alert systems Evaluate and design progressive disclosure based on provider role and context Conduct provider research with external organizations and internal proxy teams Analyze support ticket data, call drivers, and AM escalations to identify self-service opportunities Run usability testing on new workflows, especially onboarding and first-time experiences Partner with the Provider Console PM, engineering team, and adjacent product teams Work with Solutions Consulting and Account Management teams on provider feedback Communicate design decisions, explorations, and rationale clearly Produce clear specifications, test meaningful prototypes,



and ensure delivery matches design intent Identify the top 3–5 consistency and self-service gaps Develop a hypothesis about which provider support contacts are design-solvable Ship one improvement and establish trust with PM, engineering, AM, and Solutions Consulting teams Establish Provider Console as a coherent platform and act as its design authority Launch at least one major self-service workflow that measurably reduces support volume or AM time spent on provider questions 5+ Years of UX design experience ~ Track record of designing self-service experiences that reduce human intervention in complex workflows ~ Strong information architecture and interaction design skills ~ Ability to articulate design strategy, not only present visual compositions ~ Experience designing B2B SaaS platforms for professionals in complex domains such as healthcare, legal, or financial services ~ familiarity with provider-facing healthcare workflows such as credentialing, billing, prior authorization, or release of information ~ experience designing notification and alert systems or proactive communication UX ~ familiarity with Figma and FigJam and collaboration with engineers working in component-based front-end frameworks Daily in-office lunch stipend and fully stocked kitchen ~ Commitment to professional development opportunities ~ Comprehensive private health coverage with out-of-network reimbursement options ~ Versátil remuneration with Cobee for restaurant, transportation, and nursery expenses ~ Hybrid work model with 2 days per week in the Gracia office ~ Many clients require post-offer health screenings and proof or completion of vaccinations such as flu, Tdap, and COVID-19 ~ This job is not eligible for employment sponsorship

📌 User Experience Researcher (Life Sciences & Healthcare) (Barcelona)
🏢 Enfint
📍 Barcelona