- Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems- Serve as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations- Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue capture- Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance- Monitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needs- Develop and track key performance indicators (KPIs) related to data quality, billing accuracy, and operational effectiveness- Lead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performance- Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement efforts- Act as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study executionRequirementsBachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areasExperience working with Clinical Trial Management Systems (CTMS), preferably OnCoreProven ability to reconcile data across multiple systems and resolve operational discrepanciesExperience working in a regulated healthcare or clinical research environmentPreferred: Experience in Phase I Oncology Clinical ResearchPreferred:



Knowledge of sponsor billing, clinical trial revenue processes, and study financial workflowsPreferred: Experience partnering with sponsors, CROs, and finance teamsProfessional certifications such as CCRP, CRA, ACRP, or equivalent clinical research credentials are preferredStrong analytical, problem-solving, and root-cause analysis skillsHigh attention to detail with a commitment to data accuracy and integrityExcellent communication and stakeholder management skillsAbility to collaborate across clinical, operational, financial, and external partner teamsStrong organizational, project management, and prioritization abilitiesContinuous improvement mindset with experience using KPIs to drive performanceUnderstanding of compliance, risk management, and regulatory requirementsCore CompetenciesDemonstrates expertise in Clinical Research Operations and Finance, with a strong focus on data reconciliation, compliance, and revenue cycle management. Proven ability to collaborate effectively across multidisciplinary teams and utilize KPIs to enhance operational performance.Highest-signal resume keywordsClinical Trial Management Systems (CTMS)Data ReconciliationHealthcare Revenue CycleClinical Research OperationsKPI Development and TrackingHard SkillsData IntegrityBilling AccuracyOperational EfficiencyFinancial PerformanceRoot-Cause AnalysisRegulatory ComplianceStudy Financial WorkflowsInvoice Dispute ResolutionRevenue CapturePerformance MonitoringSoft SkillsAnalytical SkillsProblem-SolvingAttention to DetailCommunication SkillsStakeholder ManagementCertifications & QualificationsCCRPCRAACRPIndustry KeywordsClinical ResearchHealthcare OperationsPhase I Oncology Clinical ResearchComplianceRisk ManagementTools & TechnologiesOnCoreCTMS#J-18808-Ljbffr

📌 Clinical Business Operations Manager (Gracia)
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📍 Gracia