We are looking for an experienced Senior Project Manager with strong experience in ServiceNow implementation projects to join an international project in Madrid.

You will be responsible for the end-to-end delivery of ServiceNow projects, coordinating multidisciplinary teams and acting as the main point of contact for the client.

Work model: Hybrid – 3 days onsite per week

Duration: 6 months, with possible extension

- 5+ years of experience managing IT implementation projects
- At least 2 years of experience in client-facing consulting or professional services
- Experience managing the full project lifecycle, from initiation and planning through execution, go-live and transition to support
- Strong experience with project planning, scope, budget, risks, dependencies and reporting
- Experience managing multidisciplinary and distributed teams
- Strong knowledge of Agile/Scrum, Waterfall and Hybrid methodologies




- Working knowledge of the ServiceNow platform and implementation lifecycle
- Experience with both Fixed Price and Time & Materials projects
- Strong stakeholder and client management skills
- Experience coordinating UAT, go-live readiness and hypercare
- Excellent communication and presentation skills
- Fluent in Spanish and English

ServiceNow certification is not mandatory, although willingness to obtain the ServiceNow Certified System Administrator certification is considered a plus.

Nice to have

- PMP, PRINCE2 or equivalent
- PSM, CSM, SAFe or equivalent
- ITIL 4 Foundation
- Familiarity with ServiceNow NowCreate
- Experience with Jira, Azure DevOps, MS Project, Smartsheet or Confluence
- Understanding of integration and data migration workstreams

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📌 B | Senior Project Manager | ServiceNow (Madrid)
🏢 Optiwisers
📍 Madrid