Singapore Airlines is a leading airline renowned for its commitment to operational excellence, commercial performance, and reliability across its global passenger and cargo network.
We are inviting suitably qualified candidates to join our Singapore Airlines Cargo team in Spain as a Cargo Sales Planning Executive.Job DescriptionThe successful candidate will be part of Singapore Airlines Cargo Division based in Madrid, Spain.
As a Cargo Sales Planning Executive, you will support cargo sales planning, capacity optimisation, and revenue management activities across assigned European markets.You will play a key role in maximising cargo revenue and yield performance through effective capacity planning, booking management, pricing coordination, and market analysis.
The role requires close collaboration with headquarters, regional stations, sales teams, and operational stakeholders to ensure optimal utilisation of cargo capacity on flights between Europe and Singapore.You will also support customer servicing activities, provide booking and rate solutions, and ensure timely handling of shipment-related queries while maintaining high standards of accuracy and responsiveness.Key Responsibilities1.
Revenue & Sales PlanningSupport achievement of assigned cargo revenue targets across European marketsAnalyse revenue performance by destination region and cargo vertical to support commercial decision-makingContribute to yield improvement initiatives while maintaining market competitivenessIdentify opportunities for revenue optimisation through pricing and capacity adjustments2.
Capacity & Load Factor ManagementMonitor and optimise cargo capacity on flights ex-Madrid (MAD) and Barcelona (BCN)



to SingaporeAllocate space to agents and stations in line with commercial priorities and capacity constraintsAnalyse booking trends and load factors to support capacity planning decisionsSupport improvement of overall European hub load factors and aircraft utilisation3.
Reservations & Booking ManagementProcess and manage cargo bookings accurately in line with operational requirementsEnsure high booking accuracy and minimal manual correction ratesProvide alternative routing, capacity, and product solutions to customers when requiredSupport digitalisation of booking processes and promote efficient use of e-channel platforms4.
Customer Service & Relationship ManagementHandle customer and agent inquiries related to rates, bookings, and shipment statusEnsure timely response and resolution of tracking and service-related casesSupport key account engagement and participate in regular business reviewsMaintain and update customer data within CRM systems to ensure data integrity5.
Pricing, Data & Market AnalysisAnalyse market trends, booking data, and competitor activity to support pricing strategiesMaintain accuracy of published rates and ensure timely implementation of rate updatesProduce weekly and monthly performance reports for Cargo ManagementDeliver actionable insights to support commercial planning and revenue initiatives6.




Operations & Administrative SupportCoordinate shipment monitoring and ensure timely updates across the logistics chainSupport irregular operations and crisis management activities when requiredEnsure compliance with internal procedures across booking, pricing, and reporting processesUndertake additional tasks or projects assigned by Cargo ManagementRequirementsMust have the right to work and live in SpainBachelor's degree in any discipline or equivalent relevant experienceStrong analytical and numerical skills with attention to detailProficiency in Microsoft Office applications, particularly ExcelStrong understanding of cargo operations, capacity planning, or logistics is an advantageExperience in aviation, freight forwarding, or supply chain industry is preferredStrong communication skills in English and Spanish (additional languages an advantage)Ability to manage multiple tasks under tight deadlines in a fast-paced environmentStrong customer focus with a solution-oriented mindsetHigh level of accuracy in data handling, booking, and reportingFlexibility to support operational requirements, including shift or ad-hoc duties if requiredWhy Join Singapore Airlines?
At Singapore Airlines, you will be part of a general cargo network driving efficient and reliable air freight solutions across key international markets.
This role offers exposure to commercial planning, capacity optimisation, and data-driven decision-making within one of the world's leading airline cargo operations.How to Apply?
To apply, please email your CV and cover letter in English to ****** with the subject line: "Application for Cargo Sales Planning Executive"Please include:Salary expectationsEarliest available start dateSingapore Airlines thanks all applicants for their interest.
Only shortlisted candidates will be contacted.

📌 Cargo Sales Planning Executive (Madrid) (Alcobendas)
🏢 SIA Engineering
📍 Alcobendas