At Eurofragance, we don’t just create fragrances — we create experiences. With passion, excellence and bold entrepreneurial spirit, we’re growing fast and want you to grow with us.
Join a general team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India… and more
Here, your work truly matters — and so do you.

What’s your mission?

Provide exceptional service and support to the internal Sales Community and to our valued clients by providing timely and accurate assistance, resolving inquiries and building strong relationships to ensure customer satisfaction and enhance the overall experience.

Here’s what you’ll be rocking every day

Commercial Back-office role:

ORDER TO CASH PROCESS

ERP: SAP/Procis

Using SAP for below tasks:
- Creatingcustomer Proforma Invoice and Order
- Launching technical documentation
- Following up order updates, informing customer& Sales team
- Maintain and create customer data base
- Customer payments follow up
- Quotations upload. Pricing increase campaign
- Commercial agents, commission report and tracking




- Coordinate urgent orders with logistics and planning departments
- Follow-up customer projects, request customer samples and quotations
- Fragrance codes release request

Support Key Account Managers
- Support the Key account manager in their day to day requests
- Quotation new fragrances with our pricing calculator
- Lease with the Regulatory department to request documents per customer requirements.
- Manage and follow customer requests.
- Register and follow up of customer non-conformities
- Wins follow-up drive registration
What You Need To Shine In This Role

3 years of previous experience in customer service (Preferably coming from the industrial and production sector)

Advanced level of English

Spanish: desirable

Results oriented, able to work autonomously.

Customer focused, problem solving and negotiation skills

What do we offer you at Eurofragance?
- Stability and growth in a solid company i

📌 Customer Experience European Markets (San Cugat del Vallés)
🏢 Eurofragance SLU
📍 San Cugat del Vallés