Solutions Engineer
What youll do
Strategic Market Mastery
-Deeply understand the creative media landscape where advertisers, agencies, and media platforms intersect, ensuring our technical solutions align with the broader ecosystem.
-Apply an analytical mindset to specialize in the specific market Cape.io operates in, staying ahead of trends to keep our clients competitive.
-Build trust with demanding users by communicating transparently about responsibilities, technical constraints, and mutual commitments.

Product Technical Strategy
-Align with the Creative Automation product team on technical feasibility, translating complex client needs into clear, actionable requirements.
-Design solutions that balance the now and the next maintaining short-term momentum for the client while safeguarding the long-term stability and scalability of our platform.
-Bridge the gap between Sales and Service Delivery by collaborating with the implementation and support teams to ensure a flawless transition for every new client.

Client Management Advisory
- Act as a trusted technical advisor,



building and maintaining strong relationships with key clients through expert troubleshooting and strategic support.
- Take ownership of leading and guiding verticals in adopting best practices and implementing new solutions tailored to their unique business needs.
- Be the voice of the customer by gathering feedback on product performance and identifying areas for future improvement.

Sales Support Solution Engineering
-Partner directly with the sales team to decode customer requirements and propose technical solutions for a perfect, tailored product fit.
-Master Cape.io s technical capabilities to effectively communicate product benefits, address complex inquiries, and provide the clarity needed to ensure customer satisfaction.

What youll bring
-Experience: 3 4 years in a similar mid-level role, ideally within a digital marketing SaaS company or on the ad operations side of a media agency.
-Do

📌 Solutions Engineer, Spain (España)
🏢 Cape.io
📍 España