Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead.Main Tasks- Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.- Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.- Detect and notify risks in the technical management of project/client profitability.- Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs.



Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.- Ensure the fulfillment of the project's technical objectives.- Ensure compliance with the agreed software quality standards with Omega's Technical Management.- Supervise the effort estimations of the development and support team during the testing phase of a project.- Collaborate with the PM/DM in project demos for the client.- Ensure the final delivery of technical documentation for a project.- Participate in the development and training of the technical team, advising them to improve their technical skills.- Identify possible technical Up & Cross Selling opportunities.- Identify possible methodological improvements for the technical team.- Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.Required Experience- 3+ years participating in the full lifecycle of Salesforce.Com implementations.- Experience in Salesforce.Com projects.- Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud,- Experience with agile methodologies.- High level of Engl

📌 Salesforce Technical Lead (Madrid)
🏢 Omegacrmconsulting
📍 Madrid