Dutch Speaking Support SpecialistAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating career-defining opportunities for multilingual professionals across the globe.
Job Overview
We are currently seeking a motivated professional for a Dutch Speaking Support Specialist position in Bulgaria. This role is a perfect match for those pursuing high-quality Dutch-speaking jobs within the thriving Customer Support Services industry, offering a seamless transition to a vibrant new professional chapter.
Key Responsibilities
- Deliver exceptional omnichannel support to Dutch-speaking clients, ensuring high satisfaction levels within the Customer Support Services sector.
- Resolve complex customer inquiries and technical issues with empathy, accuracy, and professionalism.
- Maintain detailed records of customer interactions to contribute to the continuous improvement of our service standards.




- Collaborate with international teams to optimize workflows and enhance the overall client experience.
- Stay updated on product knowledge and service policies to provide precise information to users.
- Act as a brand ambassador, representing our clients with excellence in every interaction.
- Meet and exceed performance indicators established for the Dutch Speaking Support Specialist position in Bulgaria.
- Native or fluent Dutch (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory for employment in Bulgaria).
- Proven experience in Customer Support Services or a similar client-facing role.
- Strong communication skills and a passion for helping people resolve their daily challenges.
- A proactive mindset and the ability to thrive in a multicultural, on-site environment.
- General technical proficiency to navigate modern support software effectively.

No deje pa

📌 Dutch Speaking Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España