Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its general ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Team:

The Agentic Customer Journey Team is CCO's engine for making our vision real: "Making our CCO the most AI-forward organization at Celonis - pairing our best talent with AI to unlock a new level of how we work internally and with our customers."

As (Senior) AI Engineer, you turn ideas into working AI agents - building, testing,



and iterating fast to bring the team's roadmap to life across the customer journey.

Help us push our Customer Journey to the next level by building without limits:
- Build and ship AI agents and automations against the roadmap set by the team, turning manual, one-off work into embedded systems
- Get hands-on with the latest AI agent frameworks and platforms, experimenting fast to find what works
- Support MVP testing with select account teams, incorporating direct customer feedback into what you build next

The Role:

As (Senior) AI Engineer in the Agentic Customer Journey Team, you're a builder at heart - someone who gets excited by turning a rough idea into a working AI agent within days, not months.

You take direction from agentic Customer Journey roadmap, then execute with speed and craft - writing the code, testing the agent, and iterating based on what you learn.

You collaborate closely w

📌 (Senior) AI Engineer (Madrid)
🏢 Celonis
📍 Madrid