Are you ready to unleash your potential? At the Straumann Group, we're on an exciting journey of growth, innovation, and impact – driven by our mission to improve oral health and transform millions of lives worldwide.
United by a shared goal, we give our best every day and cultivate a performance-oriented, player-learner culture that fosters collaboration, curiosity, and ambition. Here, you have the opportunity to actively shape your career and further develop your skills, passion, and willingness to learn. Together, we not only create more beautiful smiles but also unlock the potential of people – including our own.
Your workplace will be in Madrid.

Your Responsibilities
- Act as the main logistics partner for Ortho and own the end-to-end transportation and distribution process, from manufacturing handover through customs clearance and delivery follow-up
- Own courier OTIF, lead time, and logistics cost performance through reporting, root-cause analysis, and corrective actions
- Work with the Logistics Control Tower (LCT)



team to monitor shipments and coordinate resolution with carriers, plants, customer care, customs, procurement, and local teams
- Manage customs and trade-related issues with the relevant stakeholders, ensuring timely documentation, escalation, and closure
- Review service provider performance, participate in QBRs, and partner with Logistics Procurement on service, compliance, and cost improvements
- Ensure billing, invoicing, claims, ticket follow-up, and contractual terms with couriers and logistics providers are properly managed
- Lead or support logistics workstreams such as transport setup changes, new lanes, service model adjustments, and contingency planning
- Strengthen governance, simplify escalation routines, improve KPI visibility, and standardize ways of working across the Ortho logistics model
- Partner with Production, Customer Care, subsidiaries, and the wider Ortho network to resolve customer-impacting issues involving logistics
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📌 Logistics Business Partner (Madrid)
🏢 Straumann Group
📍 Madrid