UX Research Associate - WC2E 9DD
Salary: Up to 36,000 per annum, based on skills and experience
Full time; 40 hours per week
Permanent position
Based in: Covent Garden, London
Prior to commencing your application , please review our application guide here.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies:The Royal Ballet andThe Royal Opera .
The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.



Understanding our audience supports our mission to make ballet and opera for everyone.

We are seeking to recruit a UX Research Associate to join our Analytics and Insight Team. The postholder will work across the portfolio of RBO digital products to plan, run, and analyse user research activities to help us better understand user motivations and behaviours. Your findings will support the design, development, accessibility and continuous improvement of digital services in the wider context of a busy theatre and public space. In this post, you will be required to choose appropriate research tools and methods to suit different questions and collaborate with teams across the business to inspire design thinking and customer empathy in an agile, fast-paced, iterative environment.
The successful candidate will be a strong team player, with excellent interpersonal skills and the ability to advocate for user research to stakeholders. With an inquisitive mind and the desire

📌 UX Research Associate (Beasain)
🏢 Royal Ballet and Opera
📍 Beasain