Product Owner Tech, hibrido (Madrid)

Product Owner Tech, hibrido (Madrid)

22 sep
|
World Courier
|
Madrid

22 sep

World Courier

Madrid

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
We exist to help the organisation rise, adapt, and grow, using technology that is innovative, integrated, reliable, secure, and designed around real operational needs.
The Product Owner – Legacy and Enabler is responsible for owning and evolving a portfolio of business-critical legacy and enabling technologies that support World Courier’s general depot, warehouse, document management, vendor management, and finance-related workflows. This includes the platform used by depots for operational processes, as well as enabling platforms such as Filebound and key liaison responsibilities with Finance applications including Tradeshift, SAP S/4HANA, and EWM.
Legacy and enabling technologies are foundational to how World Courier operates day-to-day across global depot and warehouse environments, supports critical depot workflows such as inbound processing, outbound movement, quarantine handling, returns, kitting, and related operational activities. Enabling technologies such as document management and finance-adjacent applications ensure operational processes remain connected, compliant, auditable, and aligned with enterprise systems.
A key measure of success will be the ability to stabilize, simplify, and modernize this mixed portfolio of custom and commercial off-the-shelf platforms while ensuring strong vendor performance, effective stakeholder engagement, and practical alignment with broader transformation efforts such as SAP S/4HANA and EWM-enabled process evolution.
Co-own and manage the product backlog for legacy and enabling technology platforms, ensuring clear prioritization aligned to depot operations, compliance, finance, vendor performance, and enterprise transformation priorities.
Drive delivery in an agile environment, working closely with engineering, delivery, support, vendor, and business teams to deliver reliable enhancements, fixes, upgrades, and process improvements.
CTM-STAR legacy depot and warehouse technology supporting inbound, outbound, quarantine, returns, kitting, and related operational workflows, as well as its successor product(s)
Enabling technologies that support operational execution, documentation, workflow management, vendor oversight, and compliance
Finance application touchpoints and liaison responsibilities with platforms such as Tradeshift and SAP S/4HANA




Operational reliability and efficiency across global depot processes
Improved vendor accountability, service quality, and roadmap transparency
Compliance, auditability, security, and data quality improvements across the portfolio

Serve as a liaison between World Courier technology teams, depot operations, Finance application teams, enterprise SAP stakeholders, and external vendors to ensure priorities, dependencies, and delivery plans are understood and coordinated.
Align with peer Product Owners and Product Group Managers to manage cross-product dependencies, integration impacts, support handoffs, and modernization sequencing.
Continuous Improvement & Innovation
Stay abreast of emerging technologies, warehouse and depot operations trends, SAP S/4HANA and EWM capabilities, document management practices, vendor management models, and modernization patterns for mixed custom and COTS portfolios.
Identify practical opportunities to simplify workflows, reduce manual effort, improve data quality, strengthen controls, and increase operational resilience across legacy and enabling platforms.

Platform upgrades, technical debt reduction, and modernization planning
Security, compliance, audit, integration, and vendor performance improvements

Have a strong appreciation for operational technology that underpins critical depot, warehouse, finance, and compliance processes
Are comfortable working across legacy platforms, custom solutions, and commercial off-the-shelf software while balancing stability, modernization, and business value
Bring disciplined vendor management, stakeholder engagement, and cross-functional coordination skills to complex enterprise technology environments
Strong experience as a Product Owner in agile environments, ideally supporting operational, platform, enterprise application, or back-office technology portfolios.
Strong understanding of depot, warehouse, supply chain, logistics, finance, document management, or enterprise operations technology.
Good working knowledge of SAP S/4HANA EWM, and related enterprise integration or process impacts.
Experience managing or partnering with vendors for COTS platforms, including roadmap discussions, service performance, issue escalation, release planning, and commercial awareness.




Strong stakeholder engagement skills across depot operations, finance, compliance, technology, support, and external vendor teams.
Critical operational workflows are improved via technology
A clear, business-aligned roadmap for legacy and enabling technologies that balances stabilization, modernization, vendor delivery, and operational value.
Strong alignment with Finance applications, SAP S/4HANA, document management, and enterprise systems to support integrated ways of working.
Improved vendor accountability, release discipline, service quality, issue resolution, and roadmap transparency across COTS platforms.
High stakeholder confidence across depot operations, finance, technology, compliance, support, and vendor teams.
Shape modern, resilient, operationally critical technology capabilities that support global depot, warehouse, finance, and compliance processes
Work within a collaborative, product-led organization driving digital transformation.
Make a real difference to how people experience technology every day
This role operates within a global, matrixed IT organisation, working closely with Design, Engineering, Delivery, and business stakeholders.
Flexible and hybrid working arrangements apply in line with World Courier policies
Bachelor's degree in business administration, marketing, communications, product management, economics, healthcare administration, or a related field, or equivalent experience required.
Master's degree in business administration, marketing, communications, product management, economics, healthcare administration, or a related field, or equivalent experience preferred.
Certification in project management, customer success management, service management, agile delivery, or product implementation preferred.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. Full time
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

📌 Product Owner Tech, hibrido (Madrid)
🏢 World Courier
📍 Madrid

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