This job is with ABB, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Business Process Manager

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Your Role and Responsibilities

In this role, you will have the opportunity to coordinate certain aspects of a project. Each day, you will support Business Process Manager, Business Process Owners and Installed Base Managers in management and execution of project activities. You will also showcase your expertise by ensuring on-time and on-budget delivery.

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. - Work model: #LI-hybrid

This role is contributing to the Critical Power Business Globally with specific attention to Spain for some topics. Main stakeholders are BPO and Installed base manager. You will be mainly accountable for:

- Conduct performance analysis comparing planned versus actual project outcomes

- Ensure documentation accuracy and consistency in accordance with assigned tasks and customer-agreed procedures

- Gather Installed Base data by liaising with factories and local service units globally

- Analyze collected data and prepare comprehensive data uploads to ABB's ServIS Installed Base Management application

- Automate the conversion process of Work Reports into ServIS and Service Contracts into Salesforce





- Monitor and enhance Installed Base data quality using PowerBI dashboards

- Analyze data flow between ServIS and Salesforce to identify improvements in sales and service strategies

- Prepare and support User Acceptance Testing (UAT) for Salesforce implementation across project scope countries

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

- Bachelor's degree in technical field with specialization in Data Analysis and Research

- Knowledge of ServIS and Salesforce platforms

- Understanding of the Critical Power business domain

- Minimum 1 year of experience in a similar role

- Strong data analysis capabilities

- Fluent English (written and spoken)

- Proficient in Microsoft Office Suite, particularly Excel, and solid experience with PowerBI

- Team player mentality with strong self-organization and time management skills

- Analytical mindset with demonstrated ability to work effectively with data

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Benefits

From well-being to retirement, ABB offers benefits that support every stage of your career. Depending on the location, some may include:

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📌 Service Project Specialist (Fixed Term Contract) - madrid
🏢 Abb
📍 Madrid