Job DescriptionLead and evolve our global AWS infrastructureWe're looking for an experienced Cloud & Infrastructure Operations Manager to take ownership of our general cloud platforms, with a particular focus on our AWS environment.Reporting directly to the CIO, this is a key leadership role within our IT Operations department, with responsibility for the reliability, performance, security and scalability of our core infrastructure services. You'll lead people across TechOps, SysOps, Networks and Voice, whilst remaining closely involved in technical decision-making and infrastructure strategy.Please note: This is not a purely people-management position. We're specifically looking for a candidate with strong hands-on AWS expertise who can provide technical leadership, challenge existing approaches, drive improvements and act as a recognised cloud subject matter expert.This role is based from our Crewe offices alongside the team.What you'll be doing…Owning the operational management of our cloud infrastructure,



with AWS at the heart of our environment.Ensuring cloud platforms and infrastructure services remain secure, resilient, scalable and highly available.Leading and developing teams responsible for TechOps, SysOps, networking and voice services.Driving operational excellence through automation, monitoring and proactive service management.Managing cloud security, performance optimisation and cost efficiency across the AWS estate.Overseeing enterprise network services, including cloud networking, WAN, VPN and data centre connectivity.Supporting and improving our Five9 voice and telephony environment.Leading major incident response and driving improvements to reliability and service resilience.Working closely with Cyber Security, Platform Services and other senior technology stakeholders to continually improve our infrastructure landscape.What we’re looking for…EssentialProven AWS infrastructure experience in complex enterprise environments.Experience leading infrastr

📌 Cloud and Infrastructure Operations Manager (Cheste)
🏢 Radius Payment Solutions
📍 Cheste