Take Your Customer Service Career to the Next Level!

Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.

Do you enjoy helping people and making every customer interaction a positive one? Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences.

Role Overview

As a Customer Specialist, you will be the first point of contact for customers, providing professional, personalized support across a variety of topics, including inquiries, orders, accounts, products, services, and general requests.

Through phone, email, chat, and digital channels, you will understand customer needs, provide effective solutions, and ensure a smooth experience from the first interaction to resolution.

Key Responsibilities

- - Provide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels.

- Assist customers with inquiries related to orders, deliveries, accounts, payments, products, and services.

- Understand customer needs and provide accurate, clear, and relevant information.

- Handle questions, complaints, and concerns efficiently while maintaining a positive and customer-focused approach.

- Support customers in navigating processes, platforms, products, and services.





- Accurately record customer interactions, requests, and resolutions in internal systems.

- Work closely with internal teams to ensure issues are resolved quickly and effectively.

- Identify recurring customer concerns and provide feedback to help improve processes and service quality.

- Stay up to date with company products, services, policies, and procedures through ongoing training.

Requirements

- - Language Skills: Fluent in Hebrew (C1/C2 level) and English (B2 level)

- Eligibility: EU citizenship or valid Portuguese residency card

- Skills: Strong analytical, creative, and communication abilities

- Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field

Why Join Us

- - Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions

- Meal Allowance: Enjoy a meal allowance to keep you energised during working hours

- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being. xugodme

- Relocation Package: Receive support if relocating to ensure a smooth transition

- Onsite Work: Engage and grow in a collaborative office environment

Ready to take on this exciting opportunity?

📌 Hebrew Customer Specialist in Lisbon | Relocation Package (Madrid)
🏢 BlueView Talent
📍 Madrid