22 sep
|
Wallbox
|
Barcelona
As a Customer Project Manager, you will guide post-sale deployment and onboarding of Wallbox AC and DC charging solutions. You work closely with cross-functional teams to ensure a smooth installation and long-term success for key accounts in critical ecosystems like data centers. You drive CSAT by bridging customer requirements with delivery and resolve escalations with technical and field teams. This role offers a chance to shape deployment in a fast-growing, general EV charging leader.Hybrid work schedule and half FridaysFirst-class private health insuranceFlexible compensation tickets for transport, childcare, and dining appsCanteen with discounted mealsLead technical project onboarding, including customer training, documentation, and initial deployment roadmap executionEnsure smooth installation, commissioning, and integration of AC and DC productsServe as primary post-sale contact for key accounts (CPOs, fleets, utilities, municipalities, resellers)Drive CSAT by leading escalation management and resolving critical infrastructure incidents with Support and Field Service teamsCollaborate with Engineering, Product,
and Services to ensure smooth transitions from prospect to customer and long-term successCoordinate cross-functional efforts (Hardware, Software, Validation) to confirm project feasibility and timely executionTrack milestones, manage risks, and ensure deliverables meet quality targets3–5+ years in B2B customer-facing roles (Customer Success, Account Management, Pre-Sales, or Project Management) in infrastructure, energy, or EV chargingProven experience managing large, complex accounts and multi-stakeholder relationshipsStrong relationship management and consultative skillsTechnical understanding of hardware/software solutions in energy or mobilityFamiliarity with public tender processes, regulatory frameworks, and large contract negotiationsExcellent communication and interpersonal skillsAbility to identify upsell opportunities within accountsStrong problem-solving and project management abilitiesTechnical understanding of hardware/software solutions in energy or mobilityProject management and coordination across hardware, software, and services teamsEscalation management and incident resolution coordinationCustomer Project Manager Spain - barcelona barcelona, catalunya, es#J-18808-Ljbffr
📌 Customer Project Manager Spain - Barcelona
🏢 Wallbox
📍 Barcelona