Sr. Business Partner, Field Alliances Operations (Remote) United Kingdom - Remote

Spain - Barcelona

Full time

R29477

As a general leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role The Business Partner role under field Alliances Operations will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with emphasis on our partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.

What You'll Do

Partnering with Alliances Leaders and their teams with emphasis to assist with Channel strategy with data led insights into trends, gaps and opportunities to execute the plan.

Continuous enablement of wider Alliances/Partner team to ensure seamless execution of partner related processes and initiatives.

Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.

Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.

Managing partner onboarding and compliance support. Assisting with complex contractual cases.

Ensuring all partner deals are properly categorized and correct partner attribution is tagged. Regional deal support.

Advising on process enhancements and liaising with IT, capability and GTM teams.

Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.

Participating in the Annual Operating Planning Process.

Maintaining alignment and territories for their respective Alliance teams.

Helping to resolve commissions issues escalated by the Comp Team.

Instituting best practices and scalable processes, including data flows.

Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.

Implementing new processes and process enhancements within the field. Change Management.

Delivering regular enablement sessions for wider Alliances/Partner sales teams. Onboarding of new hires. Managing knowledge transfer and training materials.

Training shared services team, and acting as a point for escalation.

Helping to lay out foundation of AI skills across the respective Alliance teams

What You'll Need

Bachelor's degree

Fluency in English and ideally in a French, Spanish, or Italian

Minimum 5+ years of (Partner / Channel) Operations experience or Sales Ops experience

Strong analytical background and ability to flush out anomalies

Be a self-starter, detail and process oriented, and operationally-minded

Excellent presentation, communication, and influencing skills, with strong business partnership experience

Expertise in business applications including Excel, PowerPoint, Salesforce and Tableau

Ability to work in a fast-paced environment and manage through ambiguity and change

Curious minded and willingness to constantly improve experience for our partners and internal teams

Ability to optimize and prioritize tasks

Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

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Benefits of Working at CrowdStrike

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities





Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.

CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world's leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed - one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware.

There's much more to the story of how Falcon has redefined endpoint protection but there's only one thing to remember about CrowdStrike: We stop breaches.

Description ESSENTIAL JOB FUNCTIONS Solutions Design & Business Development

Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.

Analyse customer operational data to develop innovative and commercially competitive logistics solutions.

Design warehouse layouts, operational workflows, and material handling solutions.

Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.

Develop resource models and operational costing to support pricing submissions.

Prepare technical content for customer proposals, presentations, and solution documentation.

Support commercial teams during customer presentations, workshops, and solution reviews.

Ensure all proposed solutions align with customer requirements and Crane operational standards.

Request for Proposal (RFP) Support

Analyse customer operational data to support solution development.

Deliver engineered labour and resource requirements to support pricing models.

Produce technical solution documentation for inclusion in written client proposals.

Develop conceptual warehouse layouts using AutoCAD.

Create material flow diagrams, inventory profiling, and order analytics.

Prepare budgetary estimates for warehouse equipment and automation solutions.

Support tender responses from initial qualification through contract award.

Operational Engineering & Continuous Improvement

Evaluate operational performance across existing Contract Logistics sites.

Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.

Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.

Implement continuous improvement initiatives using Lean methodologies and operational best practice.

Support network optimisation projects across EMEIA.

Develop standard engineering methodologies and best practices.

Automation & Technology

Evaluate automation opportunities within existing and new operations.

Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.

Recommend appropriate warehouse technologies including:

Conveyor systems

Sortation systems

Automated Storage & Retrieval Systems (AS/RS)

Automated Guided Vehicles (AGVs)

Autonomous Mobile Robots (AMRs)

Robotic Picking Solutions

Warehouse Management Systems (WMS)

Support procurement and vendor selection processes.

Manage implementation of approved automation projects.

Project Management

Lead engineering workstreams for new customer implementations.

Develop implementation plans, timelines, and project deliverables.

Coordinate cross-functional project teams across multiple countries.

Monitor project progress, risks, budgets, and deliverables.





Ensure engineering projects are delivered on time and within budget.

Leadership

Lead and develop the regional Solutions Engineering team.

Allocate engineering resources across regional projects.

Coach and mentor engineering professionals.

Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.

Drive a culture of innovation, continuous improvement, and customer focus.

KEY RESPONSIBILITIES

Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.

Develop innovative warehouse and automation solutions.

Support regional business development and customer retention.

Deliver technically robust and commercially competitive engineering solutions.

Improve operational efficiency through engineering excellence.

Lead regional engineering projects and implementations.

Develop engineering standards across the region.

Build strong relationships with customers, suppliers, and internal stakeholders.

Support operational excellence initiatives across Contract Logistics.

KNOWLEDGE, SKILLS & EXPERIENCE Essential

Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.

Master's Degree desirable.

Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.

Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.

Demonstrated experience designing warehouse layouts and operational workflows.

Strong experience developing engineered labour standards and labour models.

Extensive experience using AutoCAD.

Experience with Warehouse Management Systems (WMS).

Strong understanding of warehouse automation technologies.

Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.

Strong analytical and problem-solving skills.

Excellent presentation and customer-facing communication skills.

Advanced Microsoft Excel, PowerPoint, Power BI, Visio, SQL, SmartSheet and Access skills.

Proven project management experience across complex regional projects.

Strong commercial awareness and financial acumen.

Ability to work across multiple countries and cultures.

Desirable

Lean Six Sigma Green Belt or Black Belt.

Prince2, PMP or equivalent Project Management qualification.

Experience implementing warehouse automation projects internationally.

Experience with simulation and warehouse modelling software.

Experience supporting multinational logistics operations.

Knowledge of regional logistics regulations and compliance requirements.

CORE COMPETENCIES

Leadership

Customer Focus

Strategic Thinking

Commercial Awareness

Engineering Excellence

Innovation

Analytical Thinking

Project Management

Problem Solving

Collaboration

Communication

Continuous Improvement

Decision Making

Planning & Organisation

Stakeholder Management

KEY PERFORMANCE INDICATORS (KPIs)

Win rate of engineering-supported proposals.

Accuracy of engineering cost models.

Timely delivery of engineering support for customer opportunities.

Project implementation performance (cost, quality, schedule).

Customer satisfaction during solution design and implementation.

Productivity improvements delivered across Contract Logistics operations.

ROI achieved on automation investments.

Continuous improvement initiatives implemented.

Engineering team development and capability growth.

DECISION MAKING The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership.

CONFIDENTIALITY This role has access to commercially sensitive customer information, pricing models, engineering designs, business development strategies, and operational data. The post holder must maintain the highest levels of confidentiality and comply with all company policies relating to data protection, information security, and confidentiality.

EQUAL OPPORTUNITY EMPLOYER Crane Worldwide Logistics is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect.

Employment decisions are made without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, marital or civil partnership status, pregnancy or maternity, veteran status, genetic information, or any other characteristic protected by applicable local law.

We are committed to providing equal opportunities in recruitment, training, career development, promotion, compensation, and all other aspects of employment. We value diversity and believe that an inclusive workforce strengthens our organisation, enhances innovation, and better serves our customers across the EMEIA region.

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