As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you'll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value‐driven solutions to our customers.

Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.

Main Responsibilities

Sales Goal Achievement

Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory.

Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits.

Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value‐based selling methodology to align the Zendesk AI portfolio to their goals.

Lead and support on approved AI POC's. Helping customers with their understanding of the product and provide proof points as to where value will be seen through the adoption of AI.

Close collaboration with the AI & core Success teams to proactively identify expansion/cross‐sell opportunities through the addition of volume, higher automation rates, and/or new products.

Support the construction of commercial modelling, provide expert guidance on a customers usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements.





AI Sales Enablement

- Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI‐related engagements.
- You'll have ownership for enablement initiatives across an assigned territory. Ensuring product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.

People Skills A team player comfortable operating across and building long term relationships with frontline sales teams and regional Zendesk leadership

Evangelist able to inspire sales teams to excel in AI, whilst remaining obsessed with demand generation and deal execution.

The ability to work as part of a large deal pursuit team. Utilising your sales, industry, product and communication skills to provide key insights, value based recommendations and guidance to ensure maximum success rate.

Product

In-depth practical knowledge and understanding of the AI Suite portfolio, with an ability to build and present demo's, tailored to each customers specific needs.

In-depth knowledge of artificial intelligence technologies and their practical application to enhance both customer and agent experiences in contact centres.

Requirements

Proven experience in a quota‐carrying sales role. xugodme A focus on Conversational AI solutions or the CX space is preferable.

Native Spanish Speaker

Results‐oriented with a track record of meeting or exceeding sales targets

Excellent communication and interpersonal skills

Willingness to travel as needed

Experience in an overlay AE/co‐sell role is preferable

📌 Senior Ai Sales Specialist - Spanish Speaker (Alcobendas)
🏢 Zendesk
📍 Alcobendas