Experteer Overview

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In this role you will serve as the primary day-to-day operations liaison for the Off-Platform CSP with Iberia Airlines, based in Madrid with a hybrid work model. You will coordinate end-to-end transactions, inventory, and customer returns while collaborating with cross-functional partners across geographies. You will drive accurate reporting, SL metrics, and root-cause discussions to improve service levels.

This is an opportunity to shape CSP operations within a integral aerospace innovator that values collaboration and inclusion.

Compensaciones / Beneficios

- Act as the focal point for day-to-day CSP transactions and end-to-end coordination
- Coordinate movement of parts through exchange and return cycles with SCL, FF, warehouse, and internal stakeholders
- Manage customer replenishment and ensure inventory accuracy and contract alignment in systems
- Facilitate end-to-end customer returns,



including LHT, pool balancing, and PODs; ensure proper system updates
- Identify late-fee issues for core returns and trigger resolution workflows
- Support RCCA and SL discussions with CSP Act Manager and address root causes in customer behavior or ordering practices
- Gather and report customer SL metrics; reconcile data and resolve discrepancies with partners
- Participate in regular customer and internal reporting meetings xugodme (daily/weekly/monthly/quarterly)
- Oversee ordering and shipments for 737, 777, and Off-Platform activities with contractual timing
- Attend MBK accuracy audits and contribute to action planning and closure

Responsabilidades

- 3+ years of experience in a supply chain role
- 1+ year of experience in a customer facing role
- Experience using metrics to measure performance and ensure quality delivery

Requisitos principales

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📌 Supply Chain Specialist (Customer onsite) (Madrid)
🏢 Boeing
📍 Madrid