Senior Director, Operations Group Manager – Trade Finance OperationsWe’re seeking a future team member for the role of Senior Director, Operations Group Manager – Trade Finance Operations to join our Global Payments and Trade team. This role is located in Manchester or London.About the Role:The Senior Director, Trade Finance Operations – will lead end-to-end operational strategy and execution across the globe, covering trade finance operations across all the processing locations, and all traditional Trade Products as well as Portfolio Management and Supply Chain Finance. This leader will drive operational excellence, client experience, and risk control while accelerating data‑driven decisioning, AI‑enabled operations, and intelligent automation at scale. The idóneo candidate is a transformative operator with deep trade finance domain expertise, strong people leadership, and a strategic mindset, passionate about reengineering, simplification, and continuous improvement.In this role,



you’ll make an impact in the following ways:Global Leadership and Strategy Own the global Trade Finance operations strategy, operating model, and performance outcomes; set direction, define success metrics, and ensure alignment with global standards.Lead multi‑country operations teams, balancing regional nuances with global consistency and scalability.Shape capacity planning, workforce strategy, location strategy, and vendor/partner engagement.Operational Excellence and Risk Management Ensure daily operational integrity across all payment rails with a focus on timeliness, accuracy, resiliency, and client SLAs.Strengthen first‑line risk and control discipline: incident prevention, rapid issue resolution, root‑cause elimination, change control, and regulatory adherence.Drive robust operational readiness for new products, market infrastructures, and regulatory changes.Data, AI, and Automation Build a data‑literate culture; define critical data elements, quality standards, and the operational

📌 Senior Director, Operations Group Manager – Trade Finance Operations (España)
🏢 The Bank Of New York Mellon
📍 España