Position Summary:
At managed.com, we're a remote-first, integral team. We're also AI-first, so finding practical ways to use AI is part of every role here.
This role focuses on CloudBlue, a managed.com business that powers cloud commerce for many of the world’s largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables partners to monetize and manage cloud services and subscriptions at scale, combining the agility of a high-growth business with the backing of a global organization.
As the Site Reliability Engineer , you will help ensure the reliability, scalability, and observability of CloudBlue’s multi-tenant SaaS platforms used by service providers worldwide. You will focus on improving system stability and performance through monitoring, high availability, and incident response, while working closely with DevOps, Platform, and Engineering teams to build and operate resilient production systems.
What you’ll do
- Define and implement SLIs, SLOs, and error budgets for critical CloudBlue services to ensure reliability and performance




- Influence system architecture with a strong focus on reliability, scalability, and operability, designing systems for fault tolerance, graceful degradation, and self-healing
- Reduce operational toil by identifying opportunities for automation and process improvement
- Design and operate CloudBlue’s observability stack across metrics, logs, and traces using tools such as Datadog, Grafana, and Elastic Stack
- Develop actionable alerting strategies and dashboards that provide clear insight into platform and business health
- Design and maintain high-availability architectures, implementing redundancy, failover, and disaster recovery strategies across regions and availability zones
- Conduct capacity planning, load testing, and performance optimization to ensure platform stability and scalability
- Act as a senior responder during production incidents, leading incident coordination, communication, and serv

📌 Site Reliability Engineer (España)
🏢 HostPapa
📍 España