22 sep
|
BLOSSHOLM
|
Madrid
BLOSSHOLM is seeking a hands-on Head of Customer Support to lead our growing team and own the systems behind it. You will manage ticket handling, build processes, and design a returns portal while ensuring every customer interaction reflects the BLOSSHOLM brand.
This role is focused on scaling the function as the company grows, coaching a team, and driving KPI performance across customer satisfaction and Trustpilot scores.
📌 Senior Customer Support Team Lead, E‑Commerce (Madrid)
🏢 BLOSSHOLM
📍 Madrid