Senior Software Engineer, Conversational Intelligence Madrid Office
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you'll join a company in motion. We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. As a Senior Software Engineer , you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value. Quality, excellence,



and agility drive our delivery processes and you will help us level these up. Using NodeJS and Typescript back-end stacks, appropriate for each requirement, but always hosted on AWS , we build added value and resilient services on top of voice and fully integrate with our customers' business critical tools (CRM, Helpdesk, E-Commerce, ...).
Create, design, develop, test, and monitor your code in production autonomously and reliably
Work with your team to design high quality, secure, and scalablesolutions and be accountable for their execution
You have at least 7+ experience in back-end development, using TypeScript & NodeJS/Python/Ruby/Rails or other languages, with a focus on delivering for security, scalability, availability, and performance.
You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy

📌 Senior AWS Software Engineer (Madrid)
🏢 Aircall.io
📍 Madrid