The Workday HCM Consultant - AMS (Application Managed Services) is a Workday professional responsible for providing ongoing support, maintenance, enhancement, and optimisation of Workday HCM solutions within a managed services environment. Working across multiple client engagements, the consultant will help organisations maximise the value of their Workday investment by delivering high-quality support and functional expertise following deployment.This role is adecuado for an individual with Workday HCM knowledge who enjoys solving business challenges, supporting end users, and driving continuous improvement. The Consultant will work closely with clients and internal teams to deliver operational excellence while ensuring solutions align with Workday best practices.Responsibilities:Serve as a Workday HCM specialist, providing post-production support across multiple client engagements.Support day-to-day AMS activities, including incidents, service requests, enhancements,



and problem resolution.Partner with clients to understand business requirements and provide effective Workday HCM solutions.Analyse, troubleshoot, and resolve functional issues across Workday HCM modules.Configure and maintain Workday business processes, security, organisational structures, and HCM-related functionality.Support customers through Workday releases by assessing new functionality, testing changes, and providing recommendations.Guide customers on Workday best practices and process optimisation opportunities.Develop and execute testing activities for system enhancements, configuration changes, and defect resolutions.Perform root cause analysis and recommend long-term solutions for recurring issues.Track issues, risks, and service requests, communicating status and escalating concerns as appropriate.Support data loads, data validation, and configuration migrations between Workday tenants.Build strong working relationships with client stakeholders and provide a high level of customer service.Iden

📌 Workday HCM Consultant (España)
🏢 Cognizant
📍 España