Job Summary

Contract: Unlimited
Start Date: As soon as possible.
Location: Getafe.
Compensation: Based on profile and/or experience + Ensia employee benefits.
Reports to: Head of Digital Operations
Context

The IT Operations Specialist for Spain is a key role within our global IT structure. You will be the primary focal point for all Testia sites in Spain, while also being an integral part of a transnational team. This team collaborates closely to share best practices and ensure consistent service delivery across the group. Simultaneously, you will act as the crucial link between Spanish business needs and our central transnational IT teams (Infrastructure, Applications, and Security). Your scope will cover all internal Testia IT needs while also supporting seamless cooperation with, and on, external customer systems. You will ensure global IT strategies are successfully implemented locally and that local requirements are effectively communicated to the general team. This position requires a blend of hands‑on technical support, local site management,



customer oriented mindset and strategic collaboration.
Job Responsibilities and Objectives

Local IT Operations

Be the primary IT contact for all national sites, building strong relationships with local management and end-users
Manage the complete lifecycle of local IT assets, including procurement, deployment, inventory management, maintenance, and disposal (end-user and network devices)
Key-Contact for end-users in case of IT-Issues
Provide on‑site support with a focus on Level 2 & 3 Support
Oversee the IT onboarding and offboarding process for new employees
With the help of IT subcontractors and the transnational IT team, guarantee the maintenance in operational conditions of our physical installations (routers, switches, servers, etc.)
Act as the “smart hands” and on‑site representative for the central Infrastructure team, assisting with network equipment, servers, and other hardware maintenance
Manage local IT ven

📌 Ensia - IT Operations Specialist Spain (Madrid)
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