22 sep
|
Ukio
|
Barcelona
Ukio is seeking a Hospitality Customer Experience lead in Barcelona to own the guest experience across a defined portfolio of apartments. This role goes beyond traditional support, balancing guest satisfaction with operational performance and portfolio results. You will make autonomous decisions affecting service quality, property uptime, and business outcomes, working cross-functionally to maintain high standards. Weekend work is required.
J-18808-Ljbffr
📌 Head of Operations (Barcelona)
🏢 Ukio
📍 Barcelona