22 sep
|
Foundever
|
Córdoba
Electronic Device Guarantees | HybridFoundever is looking for Danish & English-speaking Customer Support Agents to join an on-site project in Seville, supporting a leading company in electronic device warranties and insurance.This role is idóneo for candidates who want to use their language skills daily, work in a multicultural environment, and grow their career with a global organization.About the roleAs a Customer Support Agent, you will:- Manage warranty and insurance coverage for electronic devices- Handle customer inquiries, incidents, and claims with empathy and accuracy- Deliver high-quality service in Danish, using English as the working language- Ensure a professional and positive customer experience at every interactionWhat we offer- Temporary contract of 4 months, with real possibilities of continuity- On-site position in Seville, in a modern and professional office. Possibility of working at our other hubs in Barcelona, Madrid or Málaga instead.- Hybrid work option: after the nesting phase and once campaign KPIs are achieved,
the possibility to work up to 50% remotely- Paid training, delivered online and fully included in the contract- Full-time schedule: 39 hours per week, 5 working days - Monday to Friday: 9:00 - 17:00- Salary: €22,000 gross per year- International and multicultural work environmentAdditional benefits- Real career growth opportunities within Foundever- Free language classes for employees- Employee Experience Program with regular team activities- Discounts on technology, private health insurance, and other services- Bring a Friend Program with referral bonusesWhat we are looking for- Proficiency in Danish- Advanced English level (minimum B2)- Customer-focused mindset and strong communication skills- Previous customer service experience is a plus, but not required- Ability to adapt to different customer needs- Availability to work Hybrid in SevilleStart date: ASAPWhy join Foundever?At Foundever, people come first. We support your professi
📌 Danish & English Customer Support Agent (Córdoba)
🏢 Foundever
📍 Córdoba