Description: Dutch -Speaking Customer Support Agent | Málaga, Spain | Start date ASAPAre you a fluent Dutch speaker who genuinely enjoys helping people? Do you want to build your career at a Norwegian-founded company with its heart in one of Europe's most exciting cities — Málaga, the sun-soaked capital of the Costa del Sol? If so, we want to hear from you.Our client is a company with Norwegian roots and their headquarters right here in Málaga. They are proud of where they come from and even prouder of what they have built in southern Spain. Their Customer Experience team is growing, and they are looking for a Norwegian-Speaking Customer Support Agent to join them — someone who shares their values of honesty, warmth, and doing right by the customer.About the RoleAs a Customer Support Agent, you will be the primary point of contact for dutch-speaking customers, helping them get the most out of our client's products and services. You will handle enquiries via phone, email, and live chat — always with professionalism and genuine care. The role is based at their Málaga headquarters,



with a hybrid working arrangement available once your initial onboarding period is complete.This is not a call centre where you read from a script. Our client is a Nordic-founded company, and that means a flat structure, a culture of trust, and real ownership over your work.Your ResponsibilitiesDeliver expert, friendly support to Norwegian-speaking customers via phone, email, and live chatTroubleshoot product and service issues, guiding customers clearly and patiently to a resolutionHandle enquiries related to orders, deliveries, returns, and account managementRepresent the company's values in every customer interaction — warm, honest, and solutions-focusedCollaborate with an international team, sharing knowledge and flagging recurring issuesMeet quality, satisfaction, and response-time targets consistentlyWhat We Are Looking ForMust have:Native or near-native Dutch, both written and spoken

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