Supply Chain Specialist (Customer onsite)
Company:
Boeing Aerospace Spain, SL
Job Description
Boeing's Component Services Program (CSP) team is seeking a highly motivated, creative and customer focused individual to support our Off-Platform CSP customer (Iberia Airlines). The position will be located in Madrid, Spain, and the candidate will work a hybrid schedule that will split time between working at the customer's site and working virtually.
The Customer Onsite is responsible for the day to day operations that include, but are not limited to, facilitating the unserviceable core return transactions, pool balancing, service level reconciliation, order updates and status, daily/weekly/monthly performance reporting and anything that may arise from day to day.
The idóneo candidate will have a background in aviation, aerospace engineering and supply chain; the ability to handle multiple tasks simultaneously; and the ability to team effectively with communicators and other business partners as part of a geographically-dispersed team.
Position Responsibilities:
- Act as the Customer's "go to" for all day to day operational requests (focal for the end to end tied to each transaction)
- Management and cross departmental co-ordination/collaboration of movement of parts covered by the program through exchange and return cycle includes co-ordination with SCL, FF, warehouse and internal stakeholders
- Co-ordination & replenishment of material held at the customer – ensure inventory aligns to contract and systems reflect inventory accurately.
- Facilitate Customer Returns (complete end to end process), ensuring parts ship and are updated in the business systems appropriately. Return activity with LHT, pool balancing, rejected returns, PODs, etc.
- Customer Late fee identification (core returns) and trigger to CRT
Resolve issues relating to parts arriving at the customer store locations and RDCs. (ex: damaged, without correct certifications, incorrect parts, wrong location, g
📌 Supply Chain Specialist (Madrid)
🏢 Boeing
📍 Madrid