JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Key ObjectiveTo support and maintain the technology platforms and data ecosystems that enable efficient, accurate, and compliant service delivery across regional operations in the Americas (AMR) and Latin America (LAR).Job SummaryThe Technology Support Analyst is responsible for the day-to-day administration, support, and continuous improvement of the digital platforms and workflows underpinning regional service delivery. Acting as the primary point of contact for platform-related issues within the AMR/LAR regions,



you will ensure system integrity, data quality, and user access are maintained to the highest standards.In this role, you will partner closely with operational teams across diverse corporate real estate functions to resolve technical issues, manage approval workflows, and govern user data—ensuring that collaborative platforms (such as Smartsheet and SharePoint) remain reliable, compliant, and fit for purpose at all times.Key ResponsibilitiesSystems Analysis & SupportPerform daily preventative maintenance monitoring across all active digital trackers, Smartsheet workspaces, and SharePoint platformsTriage, troubleshoot, and resolve user-submitted support tickets across all supported operational processes and work applicationsAct as the regional subject matter expert, assisting non-technical users in navigating digital workflows and toolsIdentify, document, and escalate system bugs or recurring perfor

📌 Technology Support Analyst (Audicana)
🏢 Jones Lang Lasalle
📍 Audicana