David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish-speaking Customer Service Representative for their Benalmádena office. Position: Customer Service Representative / Online Bank Advisor Location: Benalmádena, Spain Work model: Hybrid (after trial) DUTIES AND RESPONSIBILITIES: * Provide customer support to Danish-speaking banking customers * Handle enquiries relating to customer accounts and banking services * Assist customers with the use of online and digital banking services * Resolve account, payment and transaction-related issues * Provide accurate information and guidance regarding banking services * Handle financial and customer information accurately and confidentially * Use transaction-processing and credit-assessment systems * Identify and resolve customer issues efficiently and professionally * Maintain a high standard of customer service throughout each interaction. REQUIREMENTS:



* Fluent Danish (C2) both verbal and written. Sound command in English (B2+ level) * Previous customer service or banking experience is an advantage * Strong communication and customer service skills * Good attention to detail when handling financial information * Comfortable working with digital systems and software * Ability to handle account, payment and transaction-related enquiries * Professional and responsible approach when handling sensitive customer information * Willingness to work on-site in Benalmádena. BENEFITS: * Excellent remuneration package and bonus structure * Career development program and specialized courses * A dynamic and creative team with positive and friendly atmosphere * Guidance and tools to reach your full potential.

📌 Customer Service Representative (Benalmádena)
🏢 David Kennedy Recruitment
📍 Benalmádena