22 sep
|
Kraken123
|
España
Help us use technology to make a big green dent in the universeKraken powers some of the most innovative general developments in energy.We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.Kraken CustomerWhere you’ll fit in:You will be joining the client delivery team with Kraken working to support European clients through their technology transformation journeys, supporting long term migration projects.The Client Delivery Lead has direct responsibility managing a tech domain (billing, finance, comms..) for our client projects. This is either migrating onto our Kraken platform or managing long term technology requirements.
They need to work in partnership with the technology and operational teams at Kraken as well as the client to deliver results for our client’s project or business needs.The Client Delivery Lead has to really understand how Kraken works, understand problems or requests raised by the client and refine solutions in the best way to leverage existing and new capability. They will bring technology, people and processes together to innovate improvements for our clients. You will also support the client in adapting to ways of working that are aligned to Kraken’s development style. You will work closely with Kraken’s product managers and developers to request development needs and act as a link to the client.You will be managing the relationship with client counterparts (often product owners and business owners)You will be the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issuesBeing the knowledge
📌 Client Delivery Lead (España)
🏢 Kraken123
📍 España