About UsJINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.Context of the PositionAs part of our rapid international expansion across Europe, JD Logistics is scaling its transportation and last-mile distribution networks. We are seeking an analytical, high-execution Dispatcher to manage dock scheduling, driver routing, linehaul execution, and carrier cut-off compliance across our regional facilities.The Mission & Core ScopeThe Mission: Coordinate daily inbound trailer dockings, outbound dispatch schedules, linehaul movements, and last-mile courier carrier handovers, ensuring 100% on-time dispatch and optimal yard flow.The Scope: You will serve as the operational control bridge between warehouse dock leads, external 3PL carriers, linehaul drivers, and regional transportation control centers,



managing real-time vehicle flows and yard operations.Crucial Expectations & Performance TargetsTo provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:On-Time Dispatch SLA: Monitor carrier arrival and departure windows, guaranteeing that 100% of outbound linehaul and last-mile routes leave on schedule.Yard & Dock Utilization: Maximize trailer slot turnover and dock bay allocation, eliminating driver wait times and preventing yard congestion.Transport Exception Tracking: Actively track active transit lines, immediately resolving delays, driver documentation errors, or trailer capacity bottlenecks.System Compliance: Maintain real-time tracking accuracy across Transportation Management Systems (TMS) and driver check-in/check-out portals.Position RequirementsDispatch & Transport

📌 Dispatcheur/Dispatcheuse (Vitoria-Gasteiz)
🏢 Jd. Com
📍 Vitoria-Gasteiz