Overview

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In this role, you help customers unlock value from Unit4 Financials by translating product capabilities into measurable outcomes. You will partner with Customer Success Managers to drive adoption, optimisation, and value realisation across finance processes. You’ll work with cross-functional teams to reduce customisation, promote standard functionality, and guide customers through scalable ways of working. This is a customer-facing, impact-focused role at a high-growth, people-centric cloud ERP company.

Compensaciones / Beneficios
- remote working opportunities
- versátil leave / paid time off
- global wellbeing days
- growth opportunities
- supportive culture
- autonomy and trust

Responsabilidades
- Shape and evolve customer Success Plans by linking business objectives to product adoption and value
- Identify adoption gaps and optimisation opportunities across Financials, Procurement, Reporting, Budgeting, and related processes




- Help customers improve financial efficiency, reporting accuracy, governance, compliance, and decision-making through Unit4 Financials
- Promote scalable, standard functionality and encourage adoption of new capabilities
- Analyze usage and processes to identify opportunities for value realisation and operational improvement
- Support Value Enhancement Services (VES) by triaging needs and aligning with outcome-based packages or initiatives
- Collaborate with Consulting, Support, Product Management, and Customer Excellence to remove blockers and accelerate outcomes
- Advocate for customer needs to Product, Engineering, and Customer Experience teams for continuous improvement
- Act as a trusted adviser on financial process optimisation, reporting best practices, and digital transformation initiatives

Requisitos principales
- Minimum of 4 years' experience in ERP consulting, ERP support, Customer Success, or solu

📌 Product Success PartnerF Coda (Granada)
🏢 Jobrapido
📍 Granada