We’re Hiring: Customer Service Agent – Greek & English Speaker At Netzon Group, we’re growing fast - and we’re looking for a motivated Customer Service Agent to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, helping them with their questions, requests, and issues while providing a high-quality customer experience. You’ll be representing General Mills, a integral food company behind some of the worlds well-known food brands. ✅ Your Mission * Customer Advocate: Make sure customers’ needs and concerns are handled professionally, efficiently, and with empathy. * Product Expert: Develop a good understanding of the products and services to provide accurate and helpful information. * Omnichannel Specialist: Deliver excellent customer support across different communication channels, including phone, email, and other digital channels. * Problem Solver:



Understand customer issues, identify the best solution, and ensure a smooth resolution. * Brand Ambassador: Represent General Mills and its brands in a professional and positive way during every customer interaction. What We’re Looking For * Fluency in Greek and English. * Spanish and/or Cypriot Greek knowledge is an advantage. * A passion for helping customers and a customer-centric approach. * Excellent communication skills and the ability to handle customer requests with empathy and professionalism. * Strong administrative skills and attention to detail. * A proactive and solution-oriented approach to problem solving. * Ability to work independently while being part of an international team. What We Offer * Start Date: ASAP * Contract: Fixed-Term 3 months (1 Month of Probation and possibility of extension). * Part-Time: 25 hours per week. * Working Hours: Monday to Friday, 9:00 AM - 2:00 PM. *

📌 Part-time Customer Service Agent (España)
🏢 Netzon Group
📍 España