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Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading general brands. We specialize in facilitating seamless transitions for professionals seeking high-impact careers, solidifying our reputation as a leader among agencies managing prestigious Italian-speaking jobs.
Job Overview
We are currently sourcing candidates for an Italian Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global giant in the consumer electronics industry, providing world-class support while enjoying a high quality of life in the heart of the Mediterranean.
Key Responsibilities
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- Deliver premium support to Italian-speaking customers regarding high-end consumer electronics devices.
- Troubleshoot technical issues related to hardware, software, and peripheral connectivity.
- Provide expert guidance on product features to enhance the overall user experience.
- Maintain high levels of customer satisfaction by providing accurate and efficient solutions.
- Document customer interactions within the CRM system with precision and clarity.
- Stay updated on the latest consumer electronics technology trends and product releases.
- Collaborate with internal teams to ensure seamless service delivery for our tech-forward clientele.
- Native or fluent Italian (spoken and written).
- Valid EU passport (mandatory).
- Passionate about the consumer electronics industry and new technologies.
- Excellent communication skills with a professional and empathetic customer-centric approach.
- Ability to relocate to Athens for this premier on-site role.
- Intermediate proficiency in English for international team collaboration.
What We Offer
- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th an
📌 Italian Speaking Customer Experts for a Tech Leader (España)
🏢 Mercier Consultancy Group
📍 España
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