Experience LevelExperienced professionalAreaITLocationCalle Trinidad Grund 12, 29001 MálagaEmployment TypeFull-time and Part-timeCompanyDrees & Sommer Digital ServicesStart DateBy arrangementAs an IT Change Manager / Change Enablement Manager, you will take on a key role within our Enterprise Service Management team. You will help ensure that changes to our IT services, systems and infrastructure are implemented in a transparent, risk-aware and controlled way.For us, Change Management is not about unnecessary bureaucracy or simply controlling changes. Your goal is to enable change in a safe, efficient and pragmatic way.Your responsibilities will include:

YOUR TASKS

What You Can ExpectYou will become part of our Enterprise Service Management team and work at an important interface between IT Operations, Governance and Service Management.Our ITSM and ESM environment already includes established processes such as Incident Management, Request Management, Change Enablement and Configuration Management, supported by a central Enterprise Service Management platform.At the same time,



we are continuously developing our Service Management capabilities.Our current and future topics include:Standardisation and automation of IT servicesContinuous development of our ITSM processesExpansion of reporting and data-driven process managementFurther development of our CMDB and Service Management capabilitiesStronger integration between systemsCompliance by DesignEnterprise Service Management beyond traditional IT processesThis means you will not simply take over an existing process. You will have the opportunity to actively shape the future development of our Change Management and Change Enablement capabilities.This Role Is a Good Fit for You If …you enjoy bringing structure to complex changesyou believe processes are important, but do not think that more bureaucracy automatically leads to better resultsyou can support technical specialists while keeping governance and risk in mindyo

📌 IT Change Enablement Manager (España)
🏢 Drees & Sommer
📍 España