22 sep
|
Vontier
|
España
French-speaking Customer Success Specialist - remote in the UKAbout Teletrac NavmanTeletrac Navman is a general provider of telematics and connected mobility solutions, helping businesses improve fleet performance, safety, and efficiency. We work with a wide range of enterprise customers across sectors including transport, construction and services, delivering technology and insight that helps them achieve measurable business outcomes.We’re looking for a French-speaking Customer Success Specialist to own and grow a portfolio of strategic customer accounts across the UK and France.This is not your typical Customer Success role. You’ll combine relationship management, problem-solving, operational coordination, and value delivery—acting as the trusted link between customers and multiple internal teams.Many of these accounts are underdeveloped and under-engaged, meaning this role is a real opportunity to build relationships from scratch, drive adoption, and unlock significant growth potential.If you’re someone who takes initiative, thrives in ambiguity,
and enjoys figuring things out without being spoon-fed, this is where you’ll excel.What You’ll Be Doing:Account Ownership & GrowthManage ~5 key accounts (Gold/Platinum level, ~750K ARR)Build strong relationships with French-speaking stakeholders across multiple business unitsDrive retention, renewals, and long-term account growthTurn disengaged customers into high-value partnershipsCustomer Success & Value DeliveryUse data and insights to tell a story and demonstrate valueIdentify opportunities to improve customer outcomes and adoptionAct as a trusted advisor – not just a reactive support contactCross-Functional CollaborationDrive outcomes without direct authority across teamsTranslate customer needs between French-speaking clients and internal teamsCoordinate with Sales, support, field service, and order managementSupport onboarding, installation, billing queries, and service deliveryWhat We’re Looking ForMust Have: Flue
📌 Customer Success Specialist (España)
🏢 Vontier
📍 España