Dutch Speaking Fitbit Products Support SpecialistAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class integral brands. We take pride in our ability to place high-performing individuals into rewarding international careers, ensuring professional growth and cultural enrichment for all our candidates.

Job Overview
We are currently looking for a passionate professional to fill the Dutch Speaking Fitbit Products Support Specialist position in Bulgaria. This role is a unique opportunity to join the dynamic Fitness & Wellness industry, where you will provide expert guidance to customers helping them track their health and achieve their fitness goals.

Key Responsibilities

Provide high-quality technical and product support for Fitbit wearable devices in Dutch.

Assist users with device synchronization, firmware updates, and application troubleshooting within the Fitness & Wellness ecosystem.

Educate customers on the features of their devices to promote a healthier,



more active lifestyle.

Document user queries efficiently and maintain accurate records within our customer experience platforms.

Stay updated on the latest developments in wearable fitness technology to provide precise product recommendations.

Collaborate with cross-functional teams to resolve complex technical issues and improve the overall user experience.

Contribute to the positive brand reputation of our client by delivering empathy-driven, professional support.

Native or fluent Dutch (spoken and written).

Valid EU passport (mandatory).

Genuine interest in the Fitness & Wellness industry and a healthy, active lifestyle.

Strong digital literacy and ability to troubleshoot consumer electronics.

Excellent communication skills with a customer-centric mindset.

Ability to relocate to Sofia for this Dutch Speaking Fitbit Products Support Specialist position in Bulgaria.

What We Offer

Compe

📌 Dutch Speaking Fitbit Products Support Specialist (Madrid)
🏢 Mercier Consultancy Group
📍 Madrid