Customer Service Representative
About the Role
We are currently advertising for a Permanent role in our Reconnections team & a 9 months Fixed Term Contract in our Protection Existing Business team.

At LV= Life and Pensions, were fully committed to ensuring that our customers trust us to protect their families, finances, and futures thats why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.
We offer a hybrid working model; however, your presence will be required in our Bournemouthoffice.(Full time office working until after an initial training period of 6 months).
Salary is . Your salary will also have the potential to increase as you progress through our career development framework when milestones are reached.
About You
Were looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring If you are all of those things, youre who were looking for.



We thrive on the benefit of everyones differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, youre welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. Some of these calls may be a little difficult, but well always support you and youll be providing care and support to people during challenging points in their lives your contact with them could have a really positive impact during an otherwise difficult time.
Our team

📌 Customer Service Representative (Moratones)
🏢 Lv=
📍 Moratones