Overview
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As an Account Manager for Spain, you will onboard and support partners, ensuring they and their clients maximize Factorial’s platform. You’ll align client needs with product, collect feedback, and coordinate improvements with internal teams. The role blends relationship management with a consultative, outcome-driven approach to unlock the Spanish market. You will work closely with partners to drive adoption and deliver a tailored experience.
Compensaciones / Incentivos
High growth, multicultural environment
Alan private health insurance
Wellhub access (gyms, pools, classes)
Cobee expense savings
Language classes
Breakfast in the office and organic fruit
Responsabilidades
Onboard and train new Spanish partners via video, email, and events
Build strong partner relationships and capture requirements through regular calls
Provide after-sales support to retain partners’ customers




Coordinate with internal teams to relay partner needs and product improvements
Help partners implement Factorial for their clients and customize the setup
Gather partner feedback to inform product enhancements
Shape the partner and customer journey to unlock the market
Requisitos principales
Native-level Spanish
Fluent English
Experience as Onboarding Specialist/Implementation owner, Consultant, or Account Manager is valuable
Proactivity and initiative to activate xqbhyrx partners
Fast learner able to grasp product updates quickly
Problem-solving mindset with ability to propose alternatives
Growth mindset with idea generation
Strong analytical ability to understand market specifics
Knowledge of Human Resources is a plus
Proactivity
Fast learner
Problem-solving mindset
Video calls for onboarding and updates
Product knowledge and updates handling
Requirements gathering and translation into product improvements

📌 Partner Service Manager Spanish Market (Barcelona)
🏢 Factorial Hr
📍 Barcelona