Dandelion Payments is seeking a Manager, CX Training & QAi to lead training and quality assurance across Xe, Ria Money Transfer, and Dandelion CX teams. You will identify needs, design programmes, and drive improvements with an AI-powered QA tool to surface insights in near real time. xqbhyrx
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You will oversee the Training and QAi teams, align programmes with business goals, evaluate impact, and report to CX leadership, while collaborating across integral, multi-brand environments.
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📌 Global CX Training & QA Leader - AI-Driven & Multi-Brand (Madrid)
🏢 Xe.com
📍 Madrid