ERP Technical Delivery AnalystHybrid - Attached to the Solihull, Hook or London office Full Time, Permanent Band 4/ 65,000 - 70,000 (dependent on experience) Job Overview: Serco is seeking an ERP Technical Delivery Analyst to act as a technical authority and assurance role across its SAP‑centred ERP landscape. This is not a hands‑on build or consultancy role; it is a delivery, assurance, and risk‑management position operating within a vendor‑led support and delivery model.The role sits within the ERP Technical team and is accountable for assuring solution quality, technical stability, and delivery risk across projects and BAU, working closely with strategic partners (including Capgemini) and internal stakeholders.Key Responsibilities:Technical Assurance & Delivery Oversight:Act as a technical lead and design authority representative for ERP initiatives, directing and assuring third‑party vendors rather than delivering day‑to‑day configuration.Provide technical assurance that ERP solutions are fit for purpose, supportable, secure,



and aligned to Serco architecture standards before go‑live.Advise ERP leadership on technical risks, dependencies, and constraints across delivery plans and live services.Support major platform transitions and modernisation initiatives (e.g. RISE, cloud services, integrations).Project & BAU Support:Provide technical oversight for ERP projects and significant (P1/P2) BAU incidents, coordinating investigations across SAP Basis, infrastructure, integrations, and partner platforms.Lead root‑cause investigations into complex technical or integration issues, bringing structure, direction, and assurance to vendor‑led resolution activities.Operate across a heterogeneous ERP estate including SAP ECC, SRM, PI, BW on HANA, MS SQL, Azure‑hosted services, Opentext Cloud, and third‑party tools.System Management:Ensure systems are patched, analyse issues, and guide resolutions.Engage with Change Management processes within the ERP landscape, supporting en

📌 ERP Technical Delivery Analyst (España)
🏢 Serco Group
📍 España