Job IntroductionThe National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role. Join Us as a CRM Product Owner The National Autistic Society helps create a world that works for autistic people and within our Corporate Services support the teams who champion the rights and interests of autistic people and their families. We have a rewarding opportunity for a CRM Product Owner within the IT team. If you share our values and want to make a difference, we’d love to hear from you. Visit our website to find out more about who we are: About the Team You’ll work closely with colleagues across Fundraising, Commercial, Marketing, Data, and IT, forming a central part of a cross‑functional digital and data ecosystem. The team collaborates to ensure customer, supporter, and stakeholder interactions are supported by well‑designed, reliable, and scalable CRM and marketing platforms.About the Role As the CRM Product Owner,



you’ll own the strategic direction, governance, and continuous improvement of the organisation’s CRM platforms, primarily Microsoft Dynamics 365 and HubSpot. You’ll shape the product roadmap, prioritise enhancements, and work with stakeholders, data teams, and suppliers to ensure both platforms work seamlessly together to deliver a high‑quality customer experience.What You’ll Do Own and deliver the CRM product vision and roadmap, translating organisational priorities into clear, well‑governed platform improvements.Work with business stakeholders, data and IT teams, and external suppliers to define requirements, deliver enhancements, and optimise workflows, automations, and integrations.Champion platform adoption and data quality through training, clear documentation, stakeholder engagement, and continuous improvement.What We’re Looking For Proven experience as a CRM Product Owner, Prod

📌 Product Owner, CRM (España)
🏢 The National Autistic Society
📍 España