German speaking Customer Service Representative
About the job German speaking Customer Service Representative
Employment Type: Full-time
What You'll Do
- Communicate with customers via phone, email, chat, and social media
- Personalize every interaction with empathy and active listening
- Guide customers to the right solutions and ensure satisfaction
- Escalate feedback to improve internal processes
- Focus on KPIs like customer satisfaction, quality, and productivity
- Help retain customers through outstanding service

Who You Are
- professionally fluent in German(C1 level)
- Previous experience in hospitality or customer-facing roles is a plus
- Excellent communication and interpersonal skills
- Tech-savvy and familiar with Google Suite, MS Office, and CRM tools
- Team-oriented, versátil, and proactive
- Able to work independently and adapt to a fast-paced environment
- Customer-first mindset with a positive attitude

What You'll Get
- Competitive base salary based on experience and skills

📌 German speaking Customer Service Representative (Valencia)
🏢 Careerxtra
📍 Valencia